About Me

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Hi!  I’m Nicolette, 

I’m a digital marketer,    E-commerce manager, community manager and more…

EDUCATION

Master of Administrative Sciences,  

Core Competencies: Policy analysis, organisational behaviour, and strategic communication. This degree provided a foundation in managing complex projects and understanding stakeholder needs, essential for high-level marketing strategy.

Google Digital Marketing & E-commerce Professional Certificate

Foundations of Digital Marketing and E-commerce                                           

Attract and Engage Customers with Digital Marketing                                       

From Likes to Leads: Interact with Customers Online   

Think Outside the Inbox: Email Marketing

CAREER

My marketing journey began with my eagerness to experiment with digital tools while working as a community manager at YAYA in 2019. As a community manager, I leverage audience conversations and pain points, social listening techniques across platforms to monitor brand sentiment. Transforming qualitative  data into actionable insights that inform content strategy and improve engagement.

As a Fundraiser, I specialised in Lead Generation and Conversion, utilising persuasive communication and psychological triggers to transform cold prospects into long-term supporters.  I conducted real-time Target Audience Analysis across diverse demographics to tailor messaging, effectively identifying high-intent individuals and reducing acquisition costs. By monitoring daily performance metrics to pivot outreach strategies,

 I ensured a consistent brand voice while maintaining a data-driven approach to hitting growth targets.”

A results-oriented Digital Marketing and E-commerce Specialist, I specialise in integrating performance-driven Google Ads and Meta Ads strategies to attract and convert high-intent audiences. My expertise spans end-to-end campaign management, including the design of responsive, conversion-focused landing pages and the implementation of automated email marketing workflows to enhance customer lifetime value. 

I look forward to contributing to a brand’s success by applying my analytical skills and hands-on campaign experience to optimise ROI, streamline digital operations, and deliver measurable revenue growth